Return Policy

All Sales Final

All mattress purchases are final sale. However, Tempur Sealy will allow changes to an order within the first 2 weeks after it is placed if items have not gone into production or shipped. Any changes within that time frame may cause a delay in your delivery.

After 2 weeks, Tempur Sealy will not accept returns, exchanges, or cancellations once an order has been processed. Please carefully review all order details, including product specifications and shipping information, before completing your purchase.

Damaged or Defective Products

If you believe your mattress has arrived damaged or has a manufacturing defect, you may submit a claim through the Tempur Sealy defective warranty page for review. The claim must be submitted within one week of receiving your product. 

All warranty claims must:

  • Be submitted through our official warranty process

  • Include all required documentation

  • Include clear photos of the issue

Our team will carefully review your submission and notify you once a determination has been made.

If you have any questions before placing your order, we encourage you to contact us to ensure you feel confident in your purchase.